HIGHLIGHTS
IT HIGHLIGHTS
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Managed a four-site network for an engineering firm for nearly 8 years, leveraging tools like Datto RMM and PDQ to effectively keep systems updated and running properly.
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Installed and supported wide area network for 97 district offices of the Pennsylvania House of Representatives' Democratic Caucus.
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Consulted with Columbia Pictures to provide IT Support during the filming of Girl, Interrupted.
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IT Director for a three-campus wide area network supporting more than 5,000 users. Maintained Windows 2003 servers, active directory, group policies, restricted profiles, and rolled out new software packages and system images.
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Migrated local server resources (such as Exchange and file servers) to Office 365 and SharePoint online to increase availability and efficiency.
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Developed Admissions tracking software that increased productivity and conversion rates to the highest in the company and accurately predicts start numbers using combination of activity level, lead numbers, and historical performance.
EDUCATION HIGHLIGHTS
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Have helped more than 10,000 students graduate from college and start new careers.
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More than 12,000 hours providing instruction to students in subjects such as Windows Server, Web Design, Exchange Server, SQL Server, Desktop Support, and Cisco Routing and Switching.
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Achieved highest retention among all instructional staff for three years in a row.
NOTEWORTHY BUSINESS ACCOMPLISHMENTS
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Built a successful network consulting business for small businesses such as law firms and accounting firms.
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Skilled at budgeting and managing monthly P&Ls with budgets of up to $12 million annually.
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Have led three college campuses to achieve the highest growth rates in the company.
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Received awards for fastest growth rate in company and best public relations in company.
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Consistently a top performing campus with highest metrics for admissions conversion rates.
Recommendations
"In stressful and demanding situations James always exerted a positive, can-do attitude. ...James has been successful in leading two different schools in a pattern of upward growth."
Laura Coeburn, Director of Admissions
“He was responsible for establishing the initial success of the college...Mr. Eddy developed, implemented, and monitored the planning and institutional effectiveness at the college as he oversaw the academic and administrative departments.”
Dr. Patricia Barnett, Instructor